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  1. Merchandise must be exchanged within 7 days from the date you received your order (No returns and no exchanges for customized Items)
  2. Always inform us by e-mail [email protected] before sending back any item for alteration
  3. Merchandise must not been worn, altered, washed or used
  4. Merchandise must have all tags attached and be returned in original packaging and conditions
  5. Once we receive your merchandise and we approve exchange, you have 7 days to choose whatever you want using your store credit
  6. Please note that you will be responsible for new handling, shipping costs, taxes and duties
  7. Exchanges that do not meet our policy will not be accepted and will be sent back to you. You will be responsible for handling, shipping costs, taxes and duties


  1. No refund or cancellation is allowed.


  1. Residents of Jordan will be responsible for delivery costs when returning any items.
  2. Non-residents of Jordan will be responsible for shipping, taxes and duties when returning any item to Jordan for exchange.

Questions and contact information

  1. If you have any further enquiries about our Returns + Exchanges Policy, please contact us at [email protected].